Privacy Policy

Last modified: July 24, 2024

This Privacy Policy describes the policies of Lunar Aspect on the collection, use and disclosure of your information that we collect when you use our website (lunaraspect.com, the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 30 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information we collect

We will collect and process the following personal information about you if you choose to share it:

  • Name

  • Email

  • Company

  • Job Title

  • How you heard about us

Lawful basis for processing

We at Lunar Aspect process the personal data if we have a lawful basis. Our lawful basis is as follows:

  • Consent: We process your data only if you have given your consent freely for the same. Where you have consented to a particular processing, you have a right to withdraw the consent at any time. You may withdraw your consent by contacting us with a request using the details set out in the "Contact Information" section below.

  • Contractual necessity: We process your personal data only when it is necessary for the performance of the contract. For example, if the processing is necessary in order to fulfill our commitments under the applicable terms of service.

  • Legal Obligation: We process your data only if the use of your information is necessary for compliance with a legal obligation.

  • Legitimate Interest: We process your data on the grounds of legitimate interest, for example to provide our services, and to monitor the performance of the products/services.

How we use your information

We will use the information that we collect about you for the following purposes:

  • Marketing/ Promotional

  • Testimonials

  • Customer feedback collection

  • Support

  • Administration info

If we want to use your information for any other purpose, we will ask you for your consent and will use your information only on receiving your consent and then, only for the purpose(s) for which you consent unless we are required to do otherwise by law.

Cookies

For the purposes of the Services, we use automated data collection tools such as Cookies to collect certain information. “Cookies” are small text files that are placed on your hard drive by a Web server when you access our Services.

The categories of cookies used are:

  • Necessary cookies: These cookies are needed to run our website, keep it secure, and comply with regulations that apply to us.

  • Analytics cookies: we may use analytics cookies on our website. We may use both session Cookies and persistent Cookies to identify that you have logged in to the Services and to tell us how and when you interact with our Services. We may also use Cookies to monitor aggregate usage and web traffic routing on our Services and to customize and improve our Services. Unlike persistent Cookies, session Cookies are deleted when you log off from the Services and close your browser.

  • Marketing Cookies: we may use cookies storage required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.

Although most browsers automatically accept Cookies, you can change your browser options to stop automatically accepting Cookies or to prompt you before accepting Cookies.

Please note, however, that if you don’t accept Cookies, you may not be able to access all portions or features of the Services.

How we share your information

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

  • Ad services

  • Analytics

We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following reasons:

  1. To comply with applicable law, regulation, court order or other legal process

  2. To enforce your agreements with us, including this Privacy Policy

  3. To respond to claims that your use of the Service violates any third-party rights.

If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

Our policy towards children

Our Services are not directed to children under 16 and we do not knowingly collect PII from children under 16. If we learn that we have collected the PII of a child under 16 we will take steps to delete such information from our files as soon as possible. If you become aware of any personally identifiable information we have collected from children, please email us at legal@lunaraspect.com.

Retention of your information

We will retain your personal information with us for 90 days to 2 years after the user terminates the account or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at legal@lunaraspect.com. We will respond to your request in accordance with applicable law.

  • The Right to Access: You have the right to access personal data and supplementary information. You can ask us for a copy of your personal information.

  • The Right to Rectification: You can ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.

  • The Right to Erasure: You can ask us to erase or delete all or some of your personal information (e.g., if it is no longer necessary to provide Services to you) without undue delay.

  • The Right to Restriction of Processing: You can ask us to stop using all or some of your personal information (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if you think your personal information is inaccurate or unlawfully held).

  • The Right to Data Portability: You have the right to data portability which provides the right to receive your personal data in a structured, commonly used and machine-readable format, and have the right to transmit the same to another controller.

  • The Right to Object: You have the right to object to the processing of personal data.

  • Automated individual decision-making, including profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you (data subject).

  • The right to lodge a complaint: You have the right to lodge a complaint with the supervisory authority if you are dissatisfied with the way we handle or process your personal data.

You may opt out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at legal@lunaraspect.com.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

We strive to give you ways to access, update/modify your data quickly, or delete it unless we have to keep that information for legal purposes. These rights can be exercised by contacting us using the details set out in the "Contact" section below.

Security

The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Links to other sites

Our Services may contain links to other websites and services. Any information that you provide on or to a third-party website or service is provided directly to the owner of the website or service and is subject to that party’s privacy policy. Our Privacy Policy does not apply to such websites or services and we’re not responsible for the content, privacy, or security practices and policies of those websites or services. To protect your information, we recommend that you carefully review the privacy policies of other websites and services that you access.

International transfer

Your PII may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you’re located outside the United States and choose to provide your PII to us, we may transfer your PII to the United States and process it there.

These international transfers of your personal information are made pursuant to the appropriate safeguards (such as the standard data protection clauses adopted by the European Commission)

Changes to this Privacy Policy

Any information that we collect is subject to the privacy policy in effect at the time that Information is collected. We may, however, modify and revise this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we’ll notify you of those changes by posting them on the Services or by sending you an email or other notification at our sole discretion and we’ll indicate when those changes will become effective.

Contact

If you have any queries or concerns about the processing of your information that is available with us, you may email legal@lunaraspect.com. We will address your concerns in accordance with applicable law.